Terms ans Conditions


SHIPPING 

Please allow 3-7 business days for your order to be processed or may be shipped the same day before 4pm CT. Once shipped, international orders can take up to 10 business days for delivery. For specific international delivery times, please refer to USPS website. Orders are not processed on weekends and holidays. If you order on the weekend or a holiday, your order will be processed on the next business day. Shipping is suspended on holidays and cannot be calculated as a business day. Orders placed Friday-Sunday will not beginning processing until Monday. 

 

SHIPPING DELAYS

All orders are subject to order verification and security checks. 

Orders must be verified before shipping. Orders where the billing address differs from the shipping address may be subjected to security checks in which can delay your order. When using Pay pal we suggest customers ship to address that is confirmed on pay pal site. We suggest customers use same billing address as ship address to prevent shipping delays due to mandatory verification checks. We suggest checking out using Paypal if the billing address differs from the shipping address to prevent order delay. Glamwithluxe LLC  is not liable for shipping delays due to increment weather, holidays, natural disasters, or carrier delays,  order verification or  incorrect shipping addresses . Your order will be shipped to the address as entered on our website.

Providing an incomplete and/or incorrect shipping address is one of the leading causes of shipping delays. Upon ordering, please ensure all delivery information is complete and accurate to ensure successful delivery. If an order is returned due to insufficient or incorrect address, you will be responsible for reshipment.

*We ship using USPS 

 

GLAMWITHLUXE RETURN & EXCHANGE POLICY:

Our company offers you top quality hair and great costumer service. WE HAVE A STRICT NO REFUND POLICY. If you receive our hair and you're not satisfied, you can send it back in it's original state (ALL purchases MUST be returned unaltered, unused, unwashed, and in it's original packages with tags/receipt), for an exchange ONLY. However, if you prefer not to exchange and wish for a refund, please notify us within 5 business days of the day your order is physically shipped. AGAIN, the hair MUST be returned in it original state. If the hair in any way was altered and used before being issued a refund, we will return it back to you with NO refund. Shipping fees is nonrefundable.

We will only exchange one time only, and recommend that you send the hair back with a tracking number because we will not be responsible for lost packages. During sales we do not offer exchanges. All sales are final.

We recommend that you send your package via US Postal Insured Priority Mail. Exchanges will be processed between 2-5 days. If you know what you will like to exchange, we recommend that you advise us before returning the hair. We will process your exchange and new order all at once.

If you would like to return/exchange your product please email us: glamwithluxe@gmail.com

 

CANCELLATION POLICY

Glamwithluxe LLC will process orders between 3-7 business days. If you decide to cancel your order and it's already shipped out, we will gladly proceed with refunding your order with proof of cancellation attempt within 1-2 business days of ordering. Before issuing a refund we will have to have the hair back in our possession before refund process is complete. Purchases must be returned in its original new, unused, unwashed, unaltered and all tags must be attached, packaged, and saleable condition for refund. We will need you to send your original receipt back. We will not refund without original receipt. You will receive an invoice via email and also a receipt located in the purchase package. We will need the receipt inside the packaging before we issue a refund.

 

CANCELLATION BY GLAMWITHLUXE LLC

Glamwithluxe LLC reserve the right to cancel your order and / or refuse to accept subsequent orders in certain situations.

  1. If information given by customer is deemed fraudulent
If you have any questions on how to exchange hair please forward your questions to: glamwithluxe@gmail.com
INTERNATIONAL ORDERS

All customers are responsible for their own shipping, duty fees and custom charges. Glamwithluxe will not pay those fees. The amount on the fees depends on the country rules and regulations in which this is outside of Glamwithluxe prices.

Shipping and delivery can take up to 10 business days to receive.

PRIVACY POLICY

Your privacy is important to us. Glamwithluxe LLC values customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Glamwithluxe LLC users.

Glamwithluxe LLC is totally committed to protecting the privacy of our customers. We will not sell your name, address, email address, credit card information and personal information to any third party without your permission. If you were linked to our site by another site, we cannot be responsible or held liable for their actions.

We may disclose your personal information only if required by law to do so or you have violated our terms of service.

The security of your personal information is important to us. Credit card payments are encrypted through SSL. This is a standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy at any time. We recommend that you review our site frequently for any changes. 

CHANGES TO YOUR CONTACT INFORMATION

If you would like to update your profile please email us with the changes to glamwithluxe@gmail.com

COLLECTION OF INFORMATION

In order to use the  Glamwithluxe LLC website, we may require information from you in order to provide best service possible. All correspondence may also be collected and stored, particularly in regards to sales, support and accounts, including email. Any information collected by Glamwithluxe LLC is collected via your input or correspondence from you to us. This may be via telephone or email. We collect full name, email address, shipping address, phone number, billing address and  credit/debit card information.

IDENTITY CONSENT

By using Glamwithluxe LLC, you represent that the information that is given to us is true.  

FRAUD

We will actively fight fraudulent credit card transactions. There are times when we may have to contact you to verify your identity to verify this transaction is legitimate. If so, this may cause some delays on your shipping time. Its best to make sure your shipping address matches your billing address to ensure quick delivery.

PLEASE CONTACT US WITH ANY QUESTIONS GLAMWITHLUXE@GMAIL.COM